We’re noticing more and more people using the BugHerd feedback widget on their sites, and with good reason too! It’s not only a great way to get feedback from users, but it’s also a great way to find out more about them. There’s a few great ways to get use out of this widget. The [...]
Read postIf you’re an oldschool BugHerd user you’ve probably seen (or used) our Triage system. Triage, simply put, is a place to sort the priorities of tasks before shipping them off to get them fixed. Triage prevents emergencies that aren’t emergencies taking up the valuable time of your dev team. Previously, if you had it enabled, all [...]
Read postSo it looks like Matt and I will be doing the Sydney tour again this October. Kicking off on the 17th-19th we’ll be speaking and attending Web Directions South to talk about our experiences with Startmate and 500 Startups. So if you’re interested in incubators/accelerators, come list to us waffle on about the many adventures [...]
Read postWe’ve had a new feature under wraps in beta testing for a few months now, and today we finally take the covers off. The BugHerd public feedback widget is now live for all users! For many BugHerd customers, this will become the default way you’ll get your website feedback. Of course you can still give your [...]
Read postThis is just a quick announcement for our Aussie customers. Up until now we haven’t been able to correctly collect the GST (goods and services tax) from your subscriptions (mostly because we weren’t using Chargify’s hosted subscription signup and couldn’t tell you about it!). As we’ve grown we’ve had to register for GST and this [...]
Read postSince the start of the year, the BugHerd team has been working on a very difficult problem: Screenshots. TL;DR - Starting this week, you’ll be prompted to install the extension for your browser of choice. You can get a headstart and add the Firefox add-on or Chrome extension right now (we’re still waiting on Apple to approve the Safari one)! [...]
Read postThis post is part of our “Mega Ultra Super BugHerd Update” series this week. These awesome new features will be released next week. Stay tuned! If you’re someone who works on multiple projects with multiple companies, the latest BugHerd update is about to make your life easier! Maybe you can relate to this… I run [...]
Read postThis post is part of our “Mega Ultra Super BugHerd Update” series this week. These awesome new features will be released next week. Stay tuned! When it comes to feedback, we’re all ears. We want to make BugHerd easy as pie to set up and use. One thing we keep hearing is that people want [...]
Read postThis post is part of our “Mega Ultra Super BugHerd Update” series this week. These awesome new features will be released next week. Stay tuned! Some of you are logging a bazillion bugs on your projects and we’re rapt to know that BugHerd is becoming an integral part of your web dev process. That’s why [...]
Read postThis post is part of our “Mega Ultra Super BugHerd Update” series this week. These awesome new features will be released next week. Stay tuned!! Okay, so our admin sucks. We’re the first to admit it. To thank you all for putting up with it since we launched, our upcoming release will have THE most [...]
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