How BugHerd helped Facebook singles

A few weeks ago we discussed adding bug tracking to Facebook apps. We recently caught up with another interesting firm using BugHerd in a Facebook dating application. Who’s Single? is a free Facebook app from Australian startup Partnered Up. It basically finds other singles amongst your friends and friends-of-friends. Kind of the Facebook equivalent of your friends setting you up with blind dates. We talked to their lead developer Nigel Sheridan-Smith, here’s what he had to say:

James: How did you find getting started with BugHerd?

Nigel: Since it’s just a small amount of JavaScript added to the project, it only took 5 minutes to setup with a new project. We haven’t noticed any performance impact, so we are even running it directly on our production servers. It only appears to the users who have logged into their BugHerd account at the time.

James: What was your main reason for using it?

Nigel: We found it very simple to add new tasks and prioritize them quickly so we always have a great perspective on what needs to be done and when. With BugHerd, it was dead simple for anyone to get in and create a new bug and to let the responsible person know by email. It’s a very visually-oriented tool so it’s quite intuitive.

James: What other features did you find useful?

Nigel: Once your tasks are added and prioritized, it’s easy to keep track of what tasks you are working on through the ‘Todo’, ‘Doing’ and ‘Done’ lists. Each of your team members can see what the others are doing as well. So it works really well for startups as well because we don’t have a central office where we can just chat to each other.

With BugHerd, you can simply tag an element on the page and take a screenshot of the issue. Even if your team member is non-technical, it’s simple for them to get in and propose an alternative to what it should look like as a final product by adding an attachment or an annotated bitmap file.

James: So it was mainly about managing your team?

Nigel: Yeah, BugHerd would be fantastic for Scrum meetings too because you can just go through the list of bugs quickly or even add new items for you to focus on in your next Sprint, whilst keeping tabs on which ones you’ve worked on or completed already. It would definitely make those Sprint meetings go faster.

James: What did your team think?

Nigel: They really liked that BugHerd tells you what browser was used to capture the bug.  You can have a back-and-forth discussion with your other developers, product managers and UX hipsters through the activity comments.

James: What did you think overall?

Nigel: Overall it’s an impressive tool and I look forward to seeing all the new features planned for the coming months. It’s definitely made my life simpler an easier and I no longer need to go anywhere near a spreadsheet or feature list every again!