How BugHerd helps Startup ScriptRock Kick Ass

As a tech startup we love to help out others in the same position. Any startup’s strength is in how quickly it can innovate over its competition. Larger, more established companies may have a wealth of resources at their disposal, but are slow to adapt to new business practices, trends and technology. Larger companies are [...]

Read post

One Million Widgets A Day

We recently hit a pretty big milestone. It isn’t a metric we actively track because, well let’s be honest, it’s a total vanity metric. But sometimes you see a really big number and think, holy shit…did we do that?? This is one of those times. For those that aren’t aware, BugHerd is a bug tracker [...]

Read post

2012 a BugHerd Odyssey

2012 was a big year for us. We did some great work, made some awesome innovations and made great headway towards profitability but I must confess, we also did a lot of dumb shit too. We learned a lot, yelled a lot, played a lot of table tennis and by the end of the year proved [...]

Read post

What’s hiding in the Integrations menu?

Ever wondered what’s hiding behind the Integrations menu? It’s your way of connecting BugHerd to the outside world, let’s go out there and explore! Note: Integrations are available on our paid subscription plans starting from $29/mo. At least manager permission on your account is required to setup integrations. GitHub Extremely popular with developers, GitHub provides [...]

Read post

Convince your Boss to get your team BugHerd

  Are you a sole web developer or designer, and using BugHerd in an organization? For single users, BugHerd keeps track of all web issues and requests, as well as providing a channel to give and receive feedback from co-workers, clients and site users. However, you might not know that BugHerd really shines in a [...]

Read post

Introducing JIRA Integration

It’s here! Our most requested Integration is now available for all subscribers. In this beta release, BugHerd can now send all elected bugs and tickets from the feedback tab to Atlassian’s JIRA tracker. To make this as simple as possible, issues are sent via JIRA’s ability to accept bug reports by email. BugHerd Integrations allow [...]

Read post

Feedback is the new Triage

If you’re an oldschool BugHerd user you’ve probably seen (or used) our Triage system. Triage, simply put, is a place to sort the priorities of tasks before shipping them off to get them fixed.  Triage prevents emergencies that aren’t emergencies taking up the valuable time of your dev team. Previously, if you had it enabled, all [...]

Read post

Alan and Matt at Web Directions and Tech23

So it looks like Matt and I will be doing the Sydney tour again this October.  Kicking off on the 17th-19th we’ll be speaking and attending Web Directions South to talk about our experiences with Startmate and 500 Startups. So if you’re interested in incubators/accelerators, come list to us waffle on about the many adventures [...]

Read post